Salon Policies
Frequently Asked Questions
Find answers to common questions about our services, pricing, appointments, and what to expect during your visit.
We recommend booking an appointment to guarantee your preferred time and stylist. However, we do accept walk-ins based on availability. Booking online is the fastest way to secure your spot.
We ask that you provide at least 24 hours notice if you need to cancel or reschedule. Late cancellations or no-shows may be subject to a fee. You can manage your appointments easily through our online booking system.
If you're unsure which service to book, we recommend scheduling a consultation. Our stylists will assess your hair type, discuss your goals, and recommend the best service and products for your needs.
We accept all major credit and debit cards, cash, and most mobile payment options including Apple Pay and Google Pay. Gift cards are also available for purchase in-salon or online.
We recommend arriving a few minutes early for your first appointment. Your stylist will start with a brief consultation to understand your hair history and what you're looking for. From there, they'll walk you through the service plan before getting started.